QUALITY:

 

PEOPLE: WE ARE VERY PRTICULAR ABOUT WHO WE HIRE TO WORK WITH US. ALL OF OUR EMPLOYEES ARE PUT THROUGH A DETAILED HIRING PROCESS THAT INCLUDES: BACKGROUND CHECKS, CREDIT CHECKS, PREVIOUS EMPLOYER CHECKS, AND MORE. ONCE AN APPLICANT HAS MET OUR STRICT QUALIFICATIONS, WE SEND EACH PERSON TO OUR “FIRST CLASS CLEANING ACADEMY” WHERE THY ARE TAUGHT HOW TO CLEAN. WE MAKE SURE THAT THEY HAVE A GOOD WORKING KNOWLEDGE OF THE CLEANING SOLUTIONS THAT THEY USE, AND HOW TO USE THEM. WE TEACH THEM PROPER CLEANING TECHNIQUES, AND CARE OF HARD FLOORS, FURNITUER, RESTROOMS/BREAK ROOM AREAS, HAZARDUS MATERIALS, AND MORE. WE ALSO TEACH THEM HOW TO CLEAN EFFICIENTLY, WHICH HELPS US TO PROVIDE QUALITY SERVICES AT AN AFFORDABLE COST.

 

SUPPLIES: ALL OF THE CLEANING SOLUTIONS THAT WE USE ARE QUALITY, BRAND NAME, ENVIRONMENTALLY FRIENDLY PRODUCTS. ONE BRAND NAME IN PARTICULAR THAT WE USE ARE S.C. JOHNSON PRODUCTS. SEVERAL YEARS AGO, BEFORE IT EVEN BECAME “POPULAR”, WE STARTED USING “GREEN” ENVIRONMENTALLY FRIENDLY PRODUCTS. WE HAVE FOUND SEVERAL THAT CLEAN AS WELL AS ANY NON-GREEN PRODUCTS, AND THAT ARE SAFE NOT ONLY FOR OUR ENVIRONMENT, BUT MORE PEOPLE FRIENDLY AS WELL. WE CARE ABOUT OUR ENVIRONMENT, AND THE HEALTH AND WELL BEING OF OUR STAFF, AND ARE COMMITED TO USING “GREEN” PRODUCTS.

 

CONTROL: OUR QUALITY PEOPLE, WHO HAVE BEEN TRAINED, AND USE QUALITY PRODUCTS ARE OUR FOUNDATION. WE BUILD UPON THAT FOUNDATION BY USE OF OUR QUALITY CONTROL PROGRAM. OUR QUALITY CONTROL PROGRAM ( QCP ) INCLUDES / BUT IS NOT LIMITED TO: DAILY CHECK LIST THAT HELPS GIVE EACH STAFF MEMBER OWNERSHIP OF HIS/HER WORK ( AND HELPS KEEP THEM ON TASK) ON A DAILY BASES, ON SITE MANAGEMENT FROM ONE OF OUR MANAGEMENT TEAM, LOG BOOKS THAT ALLOW OUR CLIENTS TO COMMUNICATE DIRECTY WITH MANAGEMENT / STAFF THAT IS ASSIGNED TO THEIR FACILITY, REGULAR COMMUNICATION WITH OUR CLIENTS TO MAKE SURE THEIR NEEDS ARE BEING MET, QUARTERLY SURVEYS, AND BI-ANNUAL WALK THROUGH’S, ARE ALL VALUABLE TOOLS WE USE TO MAKE SURE OUR CLIENT’S NEEDS ARE BEING MET.